Shipping & Payment Policy

SHIPPING POLICY

Last Updated: 13 June 2026

1. Shipping Locations

The Bottled Baker currently offers shipping within South Africa only.

Local Shipping (South Africa)

We deliver to all major cities, towns, and regions within South Africa through trusted courier partners.

2. Supported Shipping Zones

South Africa

• Western Cape
• Eastern Cape
• Northern Cape
• Free State
• KwaZulu-Natal
• Gauteng
• Mpumalanga
• Limpopo
• North West

Delivery is subject to courier coverage and accessibility of the delivery address provided.

3. Shipping Costs

Shipping costs are calculated during checkout based on:

• Order value

Any applicable shipping fees will be clearly displayed before payment is completed.

From time to time, The Bottled Baker may offer promotional free shipping offers, which will be subject to specific terms and conditions.

4. Order Processing Times

Orders are processed during normal business days (Monday to Friday, excluding public holidays).

Processing Time

• Orders are typically processed within 1–3 business days after payment confirmation.

During peak periods, promotions, or holiday seasons, processing times may be longer.

Customers will receive confirmation once their order has been dispatched.

5. Estimated Delivery Times

South Africa

• Major metropolitan areas: 2–5 business days
• Regional and outlying areas: 3–7 business days

Delivery times are estimates only and cannot be guaranteed.

The Bottled Baker is not responsible for delays caused by:

• Courier service disruptions
• Weather conditions
• Public holidays
• Circumstances beyond our reasonable control

6. Payment Options

We accept secure online payments through approved payment providers.

Available payment methods may include:

• Credit Cards (Visa and Mastercard)
• Debit Cards
• Instant EFT
• Electronic Funds Transfer (EFT)
• Mobile payment options offered through our payment gateway

Available payment methods may vary from time to time.

7. Payment Requirements

Full payment must be received and cleared before an order is processed and dispatched.

For EFT payments:

• Customers must use their order number as the payment reference.
• Orders will only be processed once proof of payment has been received and funds have cleared.

The Bottled Baker reserves the right to cancel any order where payment cannot be verified.

The Bottled Baker
Email: sales@thebottledbaker.com
Phone: 064 900 7711

Website: www.thebottledbaker.co.za